Cut false alarms before they hit your operators.

AI pre-screening for A1/A2 grade monitoring stations. Vael watches every camera event, filters out animals, weather, and shadows, and only escalates real intrusions to your control room.

Start your 14-day free pilot - 10 cameras See how it filters alarms
No card required Connects to your existing CMS Cancel anytime

Free your operators from false-alarm noise.

The vast majority of CCTV alerts are false positives. Every one that reaches your control room costs operator time and erodes margin.

~95%

of CCTV alerts are false alarms in commercial monitoring, per industry estimates

~8 min

avg operator time spent per false-alarm investigation, per industry estimates

~$220

avg cost per dispatched false alarm in AU, per industry estimates

Every false alarm is operator minutes lost, customer trust eroded, and dispatch costs that erode margin. Vael cuts the noise upstream so your operators only see what matters.

How Vael fits into your control room.

No rip-and-replace. Vael sits upstream of your existing CMS and hands off verified events via SMS, email or voice call.

Works with existing CMS - no rip-and-replace

Alerts in seconds

SMS / email / voice call handoff

Full audit trail per event

Built to slot into A1/A2 monitoring stations.

Designed to complement your certified control room - not disrupt it.

Australian hosting, onshore inference on request

Coordinating infrastructure runs in Australia. Default AI analysis is performed off-shore; fully-onshore AU inference is available on request for sensitive sites.

Designed for AS/NZS 2201.2 control rooms

Your operators stay the certified responders. We just filter the noise upstream.

Surveillance-law compliant

Built around Australian privacy and surveillance device legislation.

Audit-ready event records

Full timestamps and operator handoff logs for every event we escalate.

14-DAY FREE PILOT

14 days. 10 cameras. Free.

No card required. Connect to your existing CMS. Measure the false-alarm reduction on your own queue. Cancel anytime.

  • Existing CMS integration
  • Pre-screen verdict per camera
  • Full event audit log
After the pilot: volume pricing scoped to your station's event volume, quoted per station.
Apply for pilot

Frequently asked questions.

Straightforward answers about how Vael works alongside your control room.

Will this replace our operators?

No. Vael is an add-on. Your operators stay in control of dispatch - we just filter out the false alarms before they hit your queue.

How do events reach our CMS?

Verified events are handed off by SMS, email or voice call, so they can be picked up by whatever platform your operators already work in. Tell us how your queue is fed and we'll confirm fit.

Where is the data processed?

Vael's coordinating infrastructure runs on Australian infrastructure. By default, AI analysis is performed off-shore. Fully-onshore AU inference is available on request for sites with strict data-residency requirements.

What is the rate after the pilot?

Volume pricing scoped to your station's event volume, quoted per station.

Do you support multi-site stations?

Yes. Unlimited sites, with pricing scoped to your station's event volume.

Further reading: why remote CCTV monitoring triggers false alarms, the 11 causes of remote CCTV false alarms, and how to reduce remote CCTV false alarms.

Ready to give your operators their time back?

Set up a 14-day pilot on 10 of your cameras. We do the integration. You measure the impact.

Start your pilot